Amica Medical Supply Warranty For warranty claims with your product, call our expert customer service representatives, and we will arrange to have the replacement parts sent. Amica Medical is an Authorized Dealer and Service Center for all products in our store. If you need on-site service, please call to arrange a visit from our network of Manufacturer’s Approved Service Centers. Service calls are not covered by Manufacturer’s Warranty, and have a minimum charge of $85.00. All Durable Medical Equipment has a Limited Manufacturer’s Warranty. The following parts will be repaired or replaced at our discretion, during the warranty period.
Warranty Details
Three year warranty on frame
One year warranty on parts & transmission
Return Policy Most items may be returned within 30 days of receipt for a full refund. All items must be in their original packaging and meet the following conditions: Product must be in new condition. For example, no cracks, scratches, dirty or marked tires, or any indications of usage. Product must be returned in its original packaging. A Return Merchandise Authorization must be requested from Patient Lift USA within 14 days of delivery of the product. Once an RMA has been received, products must be returned within 14 days. Some products require a 25% restocking fee for returns. Heavy products shipped via Freight, may incur additional shipping charges, which are not refundable. These include: Lift chairs Vehicle lifts Patient Lifts All returned products require a Return Merchandise Authorization number. Returns received without this number will not be credited. The easiest way to request an RMA number is by calling us at 888.826.4423, option 3.   PLEASE NOTE: Products returned without an RMA number will not be credited. To receive full credit, items must be shipped within 14 days from the day the RMA Number and shipping information were provided by Amica Medical Group of Companies.
